Thanks for your quick reply. I downloaded the driver but I'm getting a message that says "You are attempting to install a driver that is the same version as the one that is currently installed on my system. Do you wish to proceed with the installation?"
DELL-Manshu S
4 Operator
•
2.2K Posts
1
April 1st, 2013 13:00
Hi Julie,
Welcome to the Dell Community.
Please install the touchpad driver using the link mentioned below:
http://dell.to/XlPCCG
Restart the system and you should see an icon for touchpad at bottom right side where the time is mentioned.
If that does not fix the issue, I would suggest you to perform system restore using the link mentioned below:
http://dell.to/VRG2ad
NOTE: System restore will remove the applications installed after the restore point however, it does not affect the data.
Thanks & Regards
Manshu S
#iworkfordell
juliep1114
3 Posts
0
April 1st, 2013 13:00
Thanks for your quick reply. I downloaded the driver but I'm getting a message that says "You are attempting to install a driver that is the same version as the one that is currently installed on my system. Do you wish to proceed with the installation?"
juliep1114
3 Posts
0
April 1st, 2013 14:00
Ok, I proceeded with the installation and it worked! So easy, thank you Manshu, you have made me very happy today.
DELL-Manshu S
4 Operator
•
2.2K Posts
0
April 1st, 2013 15:00
Hi Julie,
Thank you for the reply.
I am glad to be of assistance.
Thanks & Regards
Manshu S
#iworkfordell