4 Operator

 • 

2.2K Posts

April 1st, 2013 13:00

Hi Julie,

Welcome to the Dell Community.

Please install the touchpad driver using the link mentioned below:

http://dell.to/XlPCCG

Restart the system and you should see an icon for touchpad at bottom right side where the time is mentioned.

If that does not fix the issue, I would suggest you to perform system restore using the link mentioned below:

http://dell.to/VRG2ad

NOTE: System restore will remove the applications installed after the restore point however, it does not affect the data.

Thanks & Regards
Manshu S
#iworkfordell

3 Posts

April 1st, 2013 13:00

Thanks for your quick reply.  I downloaded the driver but I'm getting a message that says "You are attempting to install a driver that is the same version as the one that is currently installed on my system.  Do you wish to proceed with the installation?"

3 Posts

April 1st, 2013 14:00

Ok, I proceeded with the installation and it worked!  So easy, thank you Manshu, you have made me very happy today.

4 Operator

 • 

2.2K Posts

April 1st, 2013 15:00

Hi Julie,

Thank you for the reply.

I am glad to be of assistance.

Thanks & Regards
Manshu S
#iworkfordell

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