Laptop screw not unscrewing.

i dont know how to solve that problem

but for sure to loosen the screw do it counter clockwise..

I just went through this with screws on my Thinkpad laptop CD drive caddy.

The screws are metric and you won't easily find any metric screwdrivers in the USA.

Go to Sears' hardware section. If these are small 2.5mm Philips screws, a Philips 0 screwdriver will work. Mine cost $3.99.

Replying to myself as I just forgot to ask something;

What is the condition of the screw head? Is it in good condition where the screwdriver fits firmly in place as in not loosely at all? Or has the screw head been worn to the metal resembling a divit in the metal surface?

If the screw is in bad shape and the screwdriver won't grip it you can purchase small screw removal tools from Sears too that are specifically designed to grab screws that have been destroyed in this manner.

It depends on what screw this is, but there are often metal receivers that have their outside circular edge grooved to secure inside the plastic housing. This metal receiver can be forced to gouge out the plastic around it and cause this exact problem.

If you apply an amount of 'gentle pressure' to the area you might be able to hold the metal receiver still while you do this, if not proceed with removing all screws from the faceplate and again 'gently' pry the area up with a small flatbar, and the receiver should free itself when you do this. HOWEVER, and a big warning, depending on which screw this is there might be other internal holding tabs that will break when you do this so be extremely cautious and slow when forcing a faceplate off in this manner.

Once it is free you can superglue the piece back in place with a small amount of glue. The only concern is voiding your warranty under these conditions and I would check with Dell tech support to be sure that this screw isn't already covered under your warranty plan. If it is don't do anything at all.

If the screw is stripped from the threading you can go buy a pair of fine needle nose pliars from a jewlers tool selection or modify an already own pair. You can also use tweasers but they don't have the gripping power. The trick is to place one tip inside the gooves for the screwdriver and the other along the outside ring of the screw head. With enough pressure you can pull the screw out but you have to pull perpendicular from the surface of the plastic case or it will get caught on the plastic inside. After a few tries you should be able to remove it. If it is as I think it will take a bit more effort.

Good luck either way.