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July 27th, 2013 07:00

Inspiron N5110 - Screen started fading after starting the computer and now Screen is white

 

I got my Laptop back from Dell Depot repair and now seeing Problem of Screen is white without any icon or mouse pointer.

I have attached the Photo of the problem I am facing.

Please suggest what could be the problem and all the possible solution.

6 Operator

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2.2K Posts

July 27th, 2013 07:00

Hi Raj_N5110,

I would suggest you to perform diagnostic on the LCD.  You may refer to the link mentioned below:

http://dell.to/11PAQ6c

If the issue persists during LCD BIST (Built in Self-test), LCD assembly needs replacement.

If the test passes, connect the laptop to an external display(Television or monitor). Let me know if the issue appears on external display as well.

Please keep me posted with the results.

Thanks & Regards
Manshu S
#iworkfordell

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