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July 15th, 2005 02:00

Inspiron 5150 - ATI 7500 Video Driver Will Not Install

I have a Inspiron 5150 and the video card (GeForce FX Go5200 64mb) went out but I didn't know for sure if it was the screen or the card so I bought a cheaper video card (ATI 7500 32mb) just to see for sure and they (seller on Ebay) said it came out of a 5150 and works great. I installed the card and It does work but I can't seem to load the driver for it. I tried the one from the Dell website and the one from ATI but every time I try to install it I get an error saying "INF error. Video driver not found". Then when I click OK is says "Setup was unable to complete the installation. Try to setup your display adaptor with a standard VGA driver before running setup".
 
Under the driver tab for the card it says "Video controller (VGA compatible)".
 
Does anyone know if this card works with the 5150 and is there a special driver I need?
 
Thanks to anyone who can help me.

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7.9K Posts

July 15th, 2005 06:00

download the cat drivers from www.ati.com then download mobility modder from driver heaven.

2 Intern

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14.4K Posts

July 15th, 2005 09:00

Link to mobility modder, http://www.driverheaven.net/patje/

11 Posts

July 15th, 2005 15:00

Thanks. Tried that and it said it edited some INF files and then asked if I would like to install the drivers now and I said yes but I still got the exact same errors. I even tried to update the driver and told it where the driver was but it said it couldn't find it.

Any other ideas?

11 Posts

July 15th, 2005 18:00

That link goes to the GeForce 5200. The ATI 7500 is not under the 5150 video drivers. I tried this one:

http://support.dell.com/support/downloads/type.aspx?c=us&cs=19&l=en&s=dhs&SystemID=INS_PNT_P4_5100&os=WW1&osl=en&deviceid=2552

It is under the Inspiron 5100. I tried the driver on the dell disk that came with my laptop. It too does not have a ATI 7500 listed for the 5150 so I used the one under the 5100 but it says it's not configured for my laptop and it might not work correctly. Either way I still get the same error.

This is a fresh install on Windows XP and I updated to SP2 and have all the other updates too.  

11 Posts

July 15th, 2005 18:00

Yes I used the mod file and it said it edited some INF files but I still get the error. If this card came with the 5150 wouldn't if be a slam dunk to install the driver? Makes no sence that I would have to even use a mod file.

Does anyone know if this card did indeed come with the 5150? I was told it came out of a 5150 but you never know.

4.4K Posts

July 15th, 2005 18:00

did you us the mod inf file?

4.4K Posts

July 15th, 2005 18:00

no it  was not offered on the 5150, just the ati 9000 and the one you had go bad.

 

Message Edited by boppo on 07-15-2005 03:37 PM

4.4K Posts

July 15th, 2005 18:00

sorry, I edited my post but you got it to fast.

4.4K Posts

July 15th, 2005 18:00

did you try to install the drivers in the safe mode?

Message Edited by boppo on 07-15-2005 03:38 PM

11 Posts

July 15th, 2005 18:00

No, I did not try safe mode. I will when I get home from work.

Thanks for all your help.

11 Posts

July 15th, 2005 19:00

I was wondering if it actually was an ATI 7500 myself but It doesn't say anything on it. I will look for a part number on it when I get home from work.

2 Intern

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7.9K Posts

July 15th, 2005 19:00

Michael -- new approach:
 
can you verify the card's name and type under device mananger?  failing that, can you give us a part number from the physical card itself?

2 Intern

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7.9K Posts

July 15th, 2005 20:00

another option is to press F2 and enter the bios setup on when you see the DELL screen.  it should say on the first page what type of video card is installed.

11 Posts

July 15th, 2005 20:00

Well that was certainly a lot easier than taking the computer apart.
 
It says ATI Radeon 7500. 

2 Intern

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7.9K Posts

July 15th, 2005 21:00

alright, here's what you're going to do.  go back to that drivers heaven site and download a program called driver cleaner pro.  go into add/remove programs (found in the control panel) and remove and references to ATI drivers.  then run driver cleaner pro.  remove all ATI entries with it.  then execute the cat drivers from www.ati.com .  the installation will fail.  then run mobility modder and install the drivers.  if that doesn't work, I'm out of ideas.
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