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Fingerprint sensor device reported a hardware failure
Hello,
I have a XPS-M1530 and my fingerprint readers doesn't work anymore. I don't know what happend, it just didn't work anymore..
I get the next message: " Fingerprint sensor device reported a hardware failure".
I've already reinstalled the hardware, and software but nothing works. Does anyone have a solution for me?
Gr,
Rones
xswervin4
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November 19th, 2008 20:00
hello : did you get this update that was optional in windows update? i haven't ever used my finger reader.. however i have had new motherboard replaced and still same plbms with my xps m 1530 with nvidia geforce 8600m gt gpu .. i've spent more time with tech and trying to resolve pblms then i have using a virtually new laptop ,ipurchased in may of 2008 ..............UPEK - Other hardware - TouchChip Fingerprint Coprocessor
Download size: 39 KB
You may need to restart your computer for this update to take effect.
Update type: Optional
UPEK Other hardware software update released in October, 2008
More information:
http://winqual.microsoft.com/support/?driverid=20215092
Help and Support:
http://support.microsoft.com/select/?target=hub