Error code #M1004

Do i really need to call dell support for this i just got my Inspiron 8200 (Cust #022308494) a few days ago and right out of the box i had this error. I have reinstalled the XP i have installed Windows 2000, i have flashed the bios and nothing seems to work. I can't find anything in the knowlege base to help me either.

Any help would be greatly appreciated!!

Thanks,
Bob321

Responses(6)

cedwards

1 Message

0

October 5th, 2002 02:00

reflashing your BIOS to A04 should fix this problem. I had this happen to me, so I just reverted back to A04 and everything is working fine now.

When I was receiving that error I noticed my machine was running a bit slower, and my fans were always on full. I also noticed that the CPU temp in fangui always was 95C or something insane like that... obviously a problem with the temperature sensor or something. Flashed A04 and all is well now.

PS> When you run the disk to update the bios (I don't think you can revert to an older version via their windows tool) it says that it has completed flashing your bios when it didn't do a darn thing. So you're going to have to run the EXE file on the floppy manually via the command prompt that it gives you.

Message Edited on 10/04/02 09:10PM by cedwards

johnallg

2 Intern

•

7.3K Posts

0

October 5th, 2002 04:00

To verify it is that, if the fans are running full all the time and things are slow, then hit Fn + Z and see if the fans turn off.

John
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TomL4950

1 Message

0

October 5th, 2002 15:00

I called Dell on this issue after upgrading to Bios AO6 from AO4. The fix they are offering is a new motherboard or put another way a refurbished motherboard. They suggested trying to reverse the BIOS but did not give your instructiuons of running the executable fom the AO4 downloaded file. Which by the way worked and fixed the issue. Dell also says that they will have AO7 out by the 15th because they can not afford to replace all of the motherboards of people with the problem. Just and FYI.

cedwards wrote:
- reflashing your BIOS to A04 should fix this problem.
- I had this happen to me, so I just reverted back to
- A04 and everything is working fine now.
-
- When I was receiving that error I noticed my machine
- was running a bit slower, and my fans were always on
- full. I also noticed that the CPU temp in fangui
- always was 95C or something insane like that...
- obviously a problem with the temperature sensor or
- something. Flashed A04 and all is well now.
-
- PS> When you run the disk to update the bios (I
- don't think you can revert to an older version via
- their windows tool) it says that it has completed
- flashing your bios when it didn't do a darn thing.
- So you're going to have to run the EXE file on the
- floppy manually via the command prompt that it gives
- you.
-
- Message Edited on 10/04/02 09:10PM by cedwards

Bob321

2 Posts

0

October 5th, 2002 15:00

Thanks for all the replies!
Reverting back to A04 worked perfectly.

Thanks again
Bob321

R

ryri

360 Posts

0

October 5th, 2002 18:00

There is an update for the issue that removes the message without reflashing and reverting the BIOS-

here is the link:

ftp://ftp.us.dell.com/utility/M1004A01.EXE

dethangel

2 Posts

0

December 31st, 2003 19:00

What models does that work for? Here at work I am having trouble with an Optiplex GX270 having the same problem, but it is showin that it is only for an inspiron and a lattitude, any help would be great, thanks!

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Error code #M1004