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35033
March 15th, 2014 21:00
Computer freezing, artifacts on screen (INSPIRON 14 3437)
Hello everybody, I bought my new laptop about 2 weeks ago, everything was smooth until about 3 days ago Dell Update prompted me to download the new BIOS (A07) I updated it and after that my computer would randomly show artifacts and restart inmediately, this happened spontaneously. I was using Windows 8.1 at this moment.
After a while I decided to format my computer to windows 7, I also downgraded my bios back to A05 and this didn't happen until I tried playing a game, this time the screen shows artifacts, flickers and a sound ocasionally plays as if it is stuck, the only way I can stop this from happening is disabling the graphics adapter but I want to be able to play games on my laptop so please help me out.
Specs (Right now)
Windows 7 Home Premium 64 bits
Dell Inspiron 14 3437
Intel HD 4400
Bios A05
Specs (When it started)
WIndows 8.1 64 bits
Dell Inspiron 14 3437
Intel HD 4400
Bios A07
30yearexpert
459 Posts
0
March 15th, 2014 21:00
HI,
You need to go back to BIOS A07 and re- install win 7 64bit to get all drivers back and system running as it should.
Download here:
http://downloads.dell.com/published/Pages/inspiron-14-3437.html
30yearexpert
459 Posts
1
March 15th, 2014 21:00
You didn't need to downgrade the BIOS, was the thinking on that because you downgraded OS's you needed to downgrade BIOS??
I strongly urge you to keep A07 BIOS on this machine permanently to eliminate future issues and this issue as well.
ferbaur
4 Posts
0
March 16th, 2014 08:00
I downgraded the Bios AFTER installing Windows 7 so I had the problem with A07 on Windows 7, although I still have the problem with A05, I will try reinstalling A07 incase it was a bad flash and come back.
ferbaur
4 Posts
0
March 16th, 2014 09:00
I am back, flashed A07 again, problem still happening, let me try to explain how I get it to work.
Computer boots up normally and displays everything correctly but playing a game will make the computer crash, freezing with artifacts on the screen and a buzzing noise, I can only manually restart the computer.
I tried using the dell stress video test and it crashes within seconds of running this.
SPECS (Right now)
Windows 7 Home Premium 64 bits
Bios A07
Intel HD 4400 with latest driver.
Dell Inspiron 14 3437
rcoronab
2 Posts
0
August 17th, 2014 18:00
Hi, did you find a solution? I have the same issue and the "Dell Guys" don't know what to do...
ferbaur
4 Posts
0
October 29th, 2014 15:00
I don't know if you've found the solution already but this is what worked for me:
The ram that comes with this laptop model is faulty and is the resposible for crashing your laptop, the ONLY solution is to buy new rams for the laptop, so yeah, I had to spend $ to fix my "NEW" laptop.
This is the first time Dell has failed me unfortunately.