BSOD after ejecting disc???

Hi there,

I think the best is run the hardware test to see if you hardware running fine. If not error from hardware, then we can focus on the app and OS.  Then go find out from the Event Viewer to find out more about the crash. Your BSOD code should be able to tell which EXE causing issue, so it’s easier if you could provide more info.

I play games too, but not the Sims 2. But I assume the game able to run on Virtual CD or Virtual Disk.

If I were you, I will try to install and run the game on virtual drive for 2 reasons:

1. My CD-Rom is not needed during the game.

2. I can keep my CDs in safe place without scratches when handling it in and out from CD-Rom Tray.

Regards,

mybesteffort - 5%

Hi, thanks for answering!

Last night I looked at the Event Viewer and the Disk Manager, and I also looked at some websites that list the different bsod codes and used the Event Viewer to send the details to Microsoft. My error was Event 51 and I remember it specifically mentioning Harddisk1/D, if that helps at all (I can post the box Microsoft gave me and all the codes from the Event Viewer if you want).  The Disk Manager listed everything as healthy, and honestly I don't know where "harddisk1/D" refers to. Harddisk 1 was what my external hard drive is listed under, while my "regular" hard drive is 0.  How do I run the hardware test, by the way? :emotion-10:

Lastly...how do I install the game on virtual drive? If I DO do that, would there be problems with space? I almost think the Sims 2 would take up too much space, although I don't know if it's possible to even run it from Virtual Disk. I'll have to look that up. In the meantime, I'll be posting more details shortly (at the moment I'm on a different computer).

Thanks again!

(I don't know how to delete posts, so just ignore this)

Product: Windows Operating System

ID: 51

Source: Disk

Version: 5.2

Symbolic Name: IO_WARNING_PAGING_FAILURE

Message: An error was detected on device %1 during a paging operation.

Explanation: An input/output request to a memory-mapped file failed and the operation was retried

Hmm ok. Unfortunately last time it didn't have a message at all, or even the name of a driver or anything at the bottom. It skipped "the problem seems to have been caused by" entirely. Well, I'll run the hardware test and look into my drivers.

Thanks again for your help.

Hi Andromeda1 ,

The Stop code usually indicate the problem area. Have a look at the picture below:

1. Which file, what handler is causing the BSOD

2. Stop Code

But base on your post, I found some information from MSDN. Check this out.

It appeares to be "Bug Check 0x7E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED"

Have you seen this message:"SYSTEM_THREAD_EXCEPTION_NOT_HANDLED" together with the Stop code you received? If Yes, then here is the lead to the problem:

1. Resolving Issue

• Make sure you have enough disk space. (Please check both of your drives)
• If a driver is identified in the bug check message, disable the driver or check with the manufacturer for driver updates.
• Try changing video adapters. (Not Applicable, but should check the driver's version)
• Check with your hardware vendor for any BIOS updates.
• Disable BIOS memory options such as caching or shadowing. (May be, you need to check)

2. Read through the MSDN cause it mentioned about other possibility.

For the Virtual CD, refer from this website, it teaches you how and what is needed to run a CD Emulator/ Virtual CD and creating the CD ISO.

You can trigger the Hardware Test  (Dell Diagnostic) by Press and hold the key while powering the system on. Read from the link for more information.

Regards,

mybesteffort - 30%

Well, I don't have the external harddrive attached when I'm running the game.  I don't remember if I had it attached when I was installing the game -- I'm pretty sure I got it AFTER I installed the game. I have a copy of the game data on the hard drive, but that's about all I think of why it would be involved.  I did tests through its own manager thing and it's running fine. 

BUT, last night after I ran the hardware test (which was all successful -- no problems), I decided to uninstall and reinstall the game just to see if that might do anything. The game went back to crashing again when quitting, but this time there was a sound loop and for some reason no message (like "this application has crashed..."  I just let the disc sit in the cd drive for a while, mostly because I really didn't want to see the bsod xD   When I finally ejected the disc.... NO BSOD.   :emotion-7:

And the hex code...well...do you mean the codes you can look at through Event Viewer? Microsoft didn't give me a code. I'll post both versions I guess (bytes and words ??? ) soon. 

The codes, as promised (I went with words instead of bytes because they take up less space. I have no idea how to interpret the codes. :emotion-42: )

0000: 00680003 00b60001 00000000 80040033
0010: 0000012d 00000000 00000000 00000000
0020: 04f1fe00 00000000 0003fd0d 00000000
0030: ffffffff 00000003 84000040 00000002
0040: 120a2000 40200340 00000000 0000000a
0050: 00000000 862b0280 00000000 8589f008
0060: 00000000 000278ff 02000028 0000ff78
0070: 00000008 00000000 00020070 0a000000
0080: 00000000 00000204 00000000 00000000    

The event left from last night's issue was listed as an application hang with Sims2EP8.exe . As I look at the other disk error messages, I wonder if they really do have to do with the bsods because there was one last night BEFORE I ran the game. Could those be listed because I don't immediately connect the external drive and something is trying to run from it??? I feel like I'm l'm looking in the wrong places...I'm sooo confused. :emotion-43:

Hi,

According to the Event Desp your provided, I have found some info for you.

IO_WARNING_PAGING_FAILURE :: this message link to
http://www.microsoft.com/technet/support/ee/transform.aspx?ProdName=Windows%20Operating%20System&ProdVer=5.2&EvtID=51&EvtSrc=disk&LCID=1033

"If these events are logged regularly on a primary system drive, replace the device. Otherwise, no user action is required."

An error was detected on device \Device\Harddisk1\D during a paging operation. ::this message link to

http://support.microsoft.com/kb/885464

For the Hex code, I have not figure it out how to decode it too:emotion-8::emotion-6:

Regards,

mybesteffort - 10%

Thank you, mybesteffort :)  Looking at the first article, it looks really helpful. Maybe I'll figure out how to decode the hex code :emotion-11:  I wish they'd make it so it would just tell you in words the part that's messed up, but oh well maybe someday! 

Thanks again mybesteffort ^^