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9.5K Posts

February 24th, 2021 11:00

Hi,

What version were you upgrading from and to? It sounds like they were not disconnecting and reconnecting properly. https://dell.to/3pMAH4x

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17 Posts

February 25th, 2021 02:00

Hi - thanks for the reply

The upgrade being performed was node and disk firmware. Currently running OneFS 8.1.2 and planning an upgrade to 8.2.2. The customer is concerned that they may see more disruption during the planned OneFS upgrade

We performed a rolling reboot before the upgrade as the cluster had not been rebooted for a long time.

We then did the node firmware upgrade and then the disk firmware.

 

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7.8K Posts

February 25th, 2021 10:00

Hello paf23,

Here is a link to a couple of additional KB that maybe of assistance. https://dell.to/3qWg0V9

 

https://dell.to/2MqchA9

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636 Posts

February 25th, 2021 15:00

@paf23,

 Please open an SR to investigate further. Some possible KBs.

531354 : {ISILON} Intermittent disconnection to Isilon nodes' dynamic IPs during rolling reboot or rolling upgrade. https://support.emc.com/kb/531354

490729 : Clients disconnect after IP balance when Flooding Mode turned off on Cisco Nexus switches https://support.emc.com/kb/490729

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17 Posts

March 1st, 2021 02:00

Thanks everybody for the information. I am checking with my customer to see if the KB articles are relevant to their environment.

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17 Posts

March 3rd, 2021 03:00

The customer has stated that they are not using ACI - both of the supplied KB articles seem to reference ACI on the Cisco side.

I will look at raising an SR.

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318 Posts

March 3rd, 2021 07:00

ensure they put mount  as defined in /etc/fstab so a static rather than pool reference can be confirmed. I completed an isilon upgrade to 9.x with similar clients with no reboots encountered.

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318 Posts

March 3rd, 2021 07:00

worst case, the nfs mount should hang while the node is being  rebooted, a client reboot is not expected behavior

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