Question to Dell Does Inspiron 15 3567 have TPM chip or not?

Very few Inspiron systems have had TPM support -- mostly those that were variants also sold as Latitudes. 

The 15-3000 series (and in fact all Inspirons in the last few years) do not have TPM support - certainly your 3567 did not.

I beg to differ. My colleague bought a DELL Inspiron 7577 in February 2018 and it definitely has a TPM chip (see the output of get-tpm powershell command below)

D:\OneDrive\Scripts> get-tpm
TpmPresent                : True
TpmReady                  : True
ManufacturerId            : 1229870147
ManufacturerIdTxt         : INTC
ManufacturerVersion       : 302.12
ManufacturerVersionFull20 : 302.12.0.0
...

(another way to verify the TPM chip is running tpm.msc in windows run)

I tried to contact local reseller and he told me that according to DELL documentation only the following laptop series have TPM chips:
- DELL Latitude
- DELL Vostro
- DELL Precision
- DELL XPS

When I confronted him with the information above, he was quite surprised. I also found a DELL G5 review that clearly states it does have TPM chip. I undertook all this because I am considering to buy a new G5 and want the TPM there. Sadly the reseller wasn't able to confirm whether it's there. It's very sad the vendor doesn't provide accurate info, isn't it?

TPM availability can also be separated by market - there are markets where TPMs are not permitted by law.

The 3000 series is a bottom-rung, budget line - these absolutely do not have TPMs in any market.

That's a good point and certainly might be valid. For the record I checked a laptop in Czech Republic, Europe.

However, based on my experience (DELL channels will tell you immediately NO - this laptop series does not have TPM) I dare to have my doubts.

Also the creator of the question clearly stated he is sure it had a TPM chip before the motherboard replacement. I just shared my personal first hand experience to give him hope he is not delusional

In general I believe the answer he was given should have been something like you wrote and that in some regions even series that are not listed in the official list might have TPM. I found a list of models that have it according to DELL:<ADMIN NOTE: Broken link has been removed from this post by Dell>

Maybe they have a similar list for non-US countries but I haven't been able to find it...

Good to hear you solved your issue Bond!

So the only problem was that after the repair there was a newer version of BIOS than you had before and it didn't show the TPM, right? I'm about to buy the G5 so I hope it will work after latest updates too.

It's good to know that even in lower series of laptops TPM can be present despite to what the vendor is trying to convince us about. I still wonder why...

Anyway, enjoy your TPM chip.

Best regards,
  Martin (but you can call me Zoro ;) )

Hi, I have the same dell team as you and my bios says that it has tpm and is currently activated, but when I execute the tpm.msc command it tells me that there is no such tpm, I don't understand, can that be resolved so that the tpm appears again?

Dear Zoro,

Thanks again for your support; indeed, the problem was related to BIOS - few consecutive versions didn't have TPM listed. There is another post on this thread from a Spanish guy confirming he has TPM in BIOS - so yes, I am not crazy...
Should you bump into a similar problem you could downgrade the BIOS to a supporting version. I hope it won't be the case for you.
I want to share with you an interesting finding discovered when upgrading the 1TB HDD to 4TB SSD. I have created a large C partition of 4TB, making it GPT (because MBR supports only up to 2TB) and, even if TPM was visible in Windows, I was not able to encrypt the drive using BitLocker because... it doesn't support dynamic drives! So, always use MBR! Took me 2 days to understand this... :(
Best regards,

Bond

I believe that fvaldivial's answer is the solution to this puzzle.  More detail may be found at :

https://www.dell.com/support/article/ie/en/iedhs1/how12395/how-to-troubleshoot-and-resolve-common-issues-with-tpm-and-bitlocker?lang=en

In particular, read the text around the section quoted below:

"

Some Dell laptops will be equipped with the Intel Platform Trust Technology (PTT). This technology is part of the Intel System on Chip (SoC) and is a firmware-based TPM version 2.0 which can function in the same capacity as the discrete TPM 1.2 chip. PTT can be managed in the same capacity as the discrete TPM by Windows TPM.MSC.

In the case of systems equipped with the Intel PTT, there will be no option listed for TPM in the BIOS which might lead to confusion on how to enable BitLocker on the system if PTT is disabled. Instead, an option for PTT Security will show under the Security settings menu in the BIOS.

"

well my dell 3567 clearly states it has tpm 2.0.

Mnf name: INTC

version: 303.12.0.0

Spec version 2.0

I'd also like to add that if you identify your processor using msinfo32 you can go to https://docs.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-intel-processors and search for it, typically using ctrl+f in your browser. The AMD list is at https://docs.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-amd-processors

can you please tell me the step to activate tpm becaue i have the same laptop dell inspiron 3567 but in bios it is not showing tpm menu