This post is more than 5 years old
2 Posts
0
12936
Nvidia geforce 920M on inspiron 5558 not recognized by device manager nor the bios
Hi to everyone,
My graphic card is not recognized in win10pro. not recognized in bios(tried with all the bios versions from dell website), and I tried some hardware detecting software but no success. also tried some suggestion from the similar problems here in the community but no luck.
I suspect that there is some bios problem, that is not recognizing this GPU.
The other one Intel HD is working fine.
Thank You in advance!
Sandu Vlad
2 Posts
4
April 3rd, 2018 23:00
Hi ! Last night I solved the exact same issue with a Dell laptop. The video card wasn't recognized at all by Windows.
An ideea is to try to take out the BIOS Baterry, the one that keeps the time and date up to date. At least for me this solved the issue. When i put back all the pieces, i entered BIOS and surprisengly i saw the Swichtable Graphics option under the Video. And now it works very fine.
ejn63
10 Elder
10 Elder
•
25K Posts
0
March 18th, 2018 10:00
You won't see it in BIOS setup, since it's software controlled.
First question: has it ever appeared in the device manager? If not -- the second question:
Are you certain your system has the OPTIONAL nVidia GPU? It was an option on some models in this series - not standard on all of them. To determine what you have, use the service tag at support.dell.com - it will show the original configuration of the system.
If the GPU did once show up, but does not now, chances are it has failed. The mainboard will need to be replaced.
neno_t
2 Posts
0
April 4th, 2018 11:00
Sandu Vlad,
You don't know what You have done for me! I was trying to find the solution to my problem for two years, but never cross my mind that that tiny button battery was the key!
I was so disappointed with my laptop! till now!
Thank You hundred times!! if You come to Skopje , Macedonia, please let me buy you a drink!
Best Regards! Nenad
Sandu Vlad
2 Posts
0
April 4th, 2018 16:00
I'm glad that it worked ! If this could be a general solution, maybe we should post this to other forums, where other people encountered the same issue.
Cheers mate ! :)
SalmanSaleh
2 Posts
0
September 29th, 2018 01:00
Thanks alot :)
Sunny Singh555
1 Message
0
December 9th, 2018 07:00
HasitH
1 Message
0
January 7th, 2019 05:00
Hi
WOW it's Worked.Just remove CMOS battery and replace it. I wasted 3 month but this worked.
Thank you!
Forsaken JvG
1 Message
0
May 12th, 2019 20:00
Hey, explain me better. You just removed the battery and replaced it, then restarted the notebook and the nvidia has been reconized, simply that?
Daniye
2 Posts
0
February 4th, 2020 00:00
Daniye
2 Posts
0
February 19th, 2020 21:00
Abhi2695
1 Message
0
July 7th, 2020 13:00
Hey so you just remove and out back the CMOS battery right?
SamGt
1 Message
0
October 18th, 2020 21:00
Hello!
I did tried your solution, removing the button battery..
after putting it back, I had to fix the BIOS date, but the card is still not showing
i there any other trick you recommend for this problem? thank you!
pyramidsbuilder
1 Message
0
May 9th, 2022 16:00
Thank you thousands of times