Inspiron 7373 Battery

That the same with me .

Following is the warranty on Dell batteries.

https://www.dell.com/support/article/us/en/19/sln155156/dell-notebook-battery-warranty-support?lang=en

Contact Dell tech support for more information. Batteries have a one year warranty but it is based on the date of battery manufacture not the system warranty. This info per the following forum post.

https://www.dell.com/community/Laptops-General-Read-Only/Are-batteries-covered-under-the-warranty/td-p/2314800

Ha Ha they changed the battery and the new battery is at 70% capacity in less than 3 months. 

Hi Aniessh Sethh,

I have responded to your post here. Please share the requested details, I will be glad to assist you further.

Same here. In less than 3~4 months, battery life was less than 2 hrs for office use with Internet on. I have used many Dell laptops before and this one is the worst I have ever experienced. Very unhappy.

Same for me!  I just got off the phone with Dell about the battery they replaced one month ago.  It does not perform at the level it did when I bought it and they can't guarantee anything more than I'm currently getting.  Learned that it is a refurbished part and it's as good as it's going to get.  When I bought this laptop in 2017, I could get 7-9 hrs battery time.  Now with a "new" refurb it's 3-4 hrs.  Very disappointing!

Go to power settings and reduce processor maximum state from 100% to 40%. You will get your 9hrs back. 100% just overheats the little thing and you dont need all that power unless video editing or gaming

The worst laptop ever!  It is about 3 years and battery is blowing like a bubble... Laptop was overheating from the first day, now battery issue..$100 for the battery on Amazon.

I have the same situation with the 7373 and I just replaced the battery. On first charge it reported 100% capacity... and now in just 2 weeks I'm  down to 77%.

PS C:\WINDOWS\system32> powercfg /batteryreport /output "C:\battery-report-new-jun.html"

When I plotted the original battery's demise from the report, it show a clear stair-step pattern downward over time. This isn't chemical battery degradation - this is a technical issue that engineers should resolve. The response from Dell - telling customers under warranty "that's how batteries work" - it's sad.

So I got less than 1 year of battery out of a Dell laptop. Then it became the wall tethered burden I had to put up with. My next device and all those I recommend to others won't likely be another Dell.

my battery was completely useless very quickly. now it will not work if not on power source. even on power source with 96% charge I get notifications every 5 mins that the battery is very low. very disappointed to say the least

Hello everyone, my name is Carolina, and I bought the same computer in the US in 2018. I have the same problem as all people here in the forum; however, I am in Chile and can not fix it; it is not very pleasant; I love this computer, but it is not a laptop now, and I need it a lot.

Please, can someone help me?

I purchased a battery and had it installed by Dell as the the laptop 2 years old.  The surprisingly the replacement battery only comes with a 90 day warranty.  True to form Dell diagnostics program is reporting that the battery "is reaching the end of its usable life"  Dell is honoring the warranty for this replacement.  Yet I too have had numerous Dell laptops over the year and find this to be incredibly frustrating.  

A replacement battery was installed by Dell;  however, the date of manufacture is 2019/11 so that this might be why the replacement battery only carries a 90-day warranty. 

One thing of interest is that on newer laptops that support Dell Power Manager v3.7.0 there is a section on Thermal Management which allows the setting of so that processor and cooling fan speed are adjusted to help maintain a cooler system surface temperature.  This could certain it is a source of battery degradation.  Previous comments on this board speak to ways of capping the processer speed which seems prudent.

Dell should not replace you with a new battery for free, but you can buy a new battery at your own expense. A similar situation will occur after the notebook is used for 1-2 years.