Inspiron 5593, high temperatures

Question

Hi,

I have been using my Inspiron 5593 for 5 months and within a couple of minutes it heats very fast. At idle it is around 50 to 70 degree basically just after a boot. I have updated to the latest BIOS which actually helps the battery life of the laptop. Sometimes I feel the bottom of the become slightly wet. This issue was there from the beginning of purchase but now it is sometimes way too hot and sometimes okay to touch. Once I remember the temperature of the dedicated gpu reached 90 degree celsius after about an hour of OBS recording. Soon I am going to do heavy tasks. The cool mode actually helps in dell power manager but it is way too slow like way slower than my 7+ year old desktop. Now it is in ultra performance mode because I need the performance. Seriously the cool mode doesn't increase the fan speed much at all. Even if i lower the performance of the cpu to about 0.39 ghz it was still at 40 to 50 degree celsius. Also in power plan I have set cooling to active but still the heat issue occurs. Now I am not able to access dell power manager because of some installer error code even after a full reset of the system. So i am not able to change the thermal management. I also scanned my pc for virus: McaFee cleaned one virus but in the same time it shows in supportassist so I could not send through supportassist. Any help would be appreciated.

DELL-Cares · Answer

Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.

ILOVEDELLJUSTHEAT · Answer

The laptop doesn't run at max fan speed. Please understand the maximum fan speed of this laptop is 6100 but the max it runs is 5500 which is way below the top speed. Also understand that the system is capable of cooling.

ILOVEDELLJUSTHEAT · Answer

Hi,

Your dell team is telling that we need to replace the fan and heatsink even though there is no hardware issue? Also sometimes when I touch the base it feels like it is having water due to heat. Also there is a lot of difference when the laptop is connected to power or not still the temperatures stay high!

The fans need a boost of around 40% at every temperature range.

ILOVEDELLJUSTHEAT · Answer

This is a image of the thermals. RAM is also hot!

ILOVEDELLJUSTHEAT · Answer

Hi all,

I have a dell inspiron 5593. Since first day of this laptop it is overheating. In the latest two BIOS updates one mentioning improved battery life. The other mentioning a fix for display. In these two BIOS, the fan control became worse. If I play on the laptop on battery for sometime, in the first few minutes the laptop's fan doesn't even spin a little. Then after a minute or two the fan will spin but very slowly like in 2500 rpm. i am sure the fan can cool the system without the neccessity of thermal throttling but the fan doesn't run at full speed which is 6100 rpm but runs at max 5300 rpm.

no hardware issue

no dust in fans

Running in a cooler room

ILOVEDELLJUSTHEAT · Answer

I even installed the Thermal and Power Configuration Package which says it reduces temperatures but has reduced the fan speed and not made it run at max.

ILOVEDELLJUSTHEAT · Answer

Hi DELL,  Can you get the software fixed? Thanks in Advance and please reply!

Inspiron

Inspiron 5593, high temperatures

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