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172610

June 7th, 2012 21:00

Dell Inspiron n4010 scrolling button on touch pad not working

This laptop was purchased on OCT 2011 brand new. the system worked fine until last month that is May 2012. The scroll button on the touch pad got switched off automatically. i have tired going to Control panel and Mouse options but cant find any solution as to how to switch it on again. The Laptop info is as follows:

Dell Inspiron N4010

Processor: Intel(R) Pentium(r) CPU  P6100 2.00GHz  2.00 GHz

System Type: 64-bit Operating System

Computer name: MININT-I7I6FTE

Thanks n regards

Rishma

June 7th, 2012 22:00

Hi,

Welcome to dell community.

Please follow the below step:

Download the install the touchpad drivers and reboot the system. Please find the link below to download the touchpad drivers for your system

http://www.dell.com/support/drivers/us/en/19/DriverDetails/DriverFileFormats?DriverId=1J83N&FileId=2731094766&productCode=inspiron-14r&urlProductCode=False

Thanks.

Sumesh

Dell | Social Media Outreach | Global Social Media & Community

1 Message

November 14th, 2013 08:00

I see this is an older post, and saw a more recent one which I installed the drivers that were suggested in that blog which was the following: Inspiron N 4010 Synaptics touchpad drivers: http://dell.to/13xFUxt

I did this, but not sure where to go from here as the suggestion was to configure the touchpad settings, but not sure where those are. I did reboot the system and the touchpad is still not working.

My OS is Windows 7 incase that helps.

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