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May 22nd, 2012 13:00

Auto-Snapshot Manager error / Smart Copy

This is my first time using ASM. I have now moved alot of my VM's into a single volume so I have made a collection inside of ASM. Wen i run the smart copy i get the error

Unable to open connection to virtual machine "******".  The file system may need to be checked for errors after performing a restore of this Smart Copy.  Ensure that the VM has the Dell EqualLogic Agent Service installed and running and that a network connection can be established between the host and VM.

When i remote onto that VM I do not see the agent service listed. How do I install the agent service on each of my VM's.

5 Practitioner

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274.2K Posts

May 22nd, 2012 14:00

Best bet is probably going to be open a case for this one.  They'll need the EQL logs and array diags to see what happened.  What version of ASM/ME are you using?  What's the array FW?

1 Message

July 16th, 2012 14:00

Did you resolve this issue? how do we install dell agents on our VMs?

2 Posts

August 6th, 2012 05:00

Hello

What was treh resolution, i am seeingthis error when i upgarded my HIT Packs on my host servers from 3.5.1 to 4.0.0 nothing has changed but i get this error?

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