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December 4th, 2013 09:00

ATI X600 (CN-0F9595) Not Detected By Windows 7 Pro (x64)

I have a Dell OptiPlex 380 running Windows 7 Pro (x64).  I'm attempting to install an ATI X600 (CN-0F9595) video graphics card.  For some reason Windows is not recognizing/detecting the card.  Here's what I have done thus far:

1. Installed card - Bios recognizes a card present but no specifics.  After logging on to Windows, no new hardware found.

2. Located Driver - I could not find Windows 7 driver initially from Dell, so searched the Community and found this post by SpeedStep:


CN=China   0F9595 is the part number of the card.

Dell ATI Radeon 0F9595 256MB RADEON X600 PCI-E Dual Monitor Video Card

The X600 IS NOT SUPPORTED via the latest Driver.

Catalyst 10.2 is max

ATI Catalyst™ Legacy Display Driver Version   10.2  Operating System(s)
This change impacts ALL Windows XP, Windows Vista, and Linux distributions.

DirectX JUNE 2010 is Required to be installed BEFORE installing these drivers.

XP service pack 2 or Higher is REQUIRED.

Applies to XP ,VISTA, or Windows 7

Download: DirectX Redist (June 2010) - Microsoft Download Center ...

www.microsoft.com/en-us/download/details.aspx?id=8109

Supported operating systems: Windows 7, Windows Server 2003 Service Pack 1, Windows Server 2003 Service Pack 2, Windows Server 2008, Windows Vista, Windows XP Service Pack 2, Windows XP Service Pack 3

Full Software Suite
Name File Size Revision Number Release Date Download Link
Catalyst Software Suite XP 75.6 MB 10.2 2/24/2010 Download
 Full Software Suite
Name File Size Revision Number Release Date Download Link
Catalyst Software Suite 95 MB 10.2 2/24/2010 Download

http://support.amd.com/us/gpudownload/windows/Legacy/Pages/radeonaiw_vista32.aspx


3. I downloaded and installed DirectX June 2010 as described.

4. Downloaded and installed Catalyst Software Suite as described initially but then realized it may have only been for Vista. 

5. Uninstalled and then searched and installed 10-2_vista64_win7_64_dd_ccc_wdm_enu.exe.  I don't see any management software from ATI in Start Menu or Control Panel.

6. Tried different card - I installed a new card of exact same model and same results.

9 Legend

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47K Posts

December 4th, 2013 09:00

 ATI 256MB RADEON X850 XT Platinum Edition, Hyper Memory PCI-Express X16 (DVI/VGA/TV out) Radeon X300 SE, 128MB Radeon X600 SE, RADEON® X600 256MB HYPERMEMORY, 256MB Radeon X600, Radeon X1900XTX 512MB, X1300 Pro 256MB, X1300, X1300 Pro, Dual 512MB Radeon X1950XTX Crossfire
v.8.332-070108a1-041388C-WHQL-Vista64-PatchedCCC A02
ATI 64bit Vista WHQL 8.332 driver.


http://www.dell.com/support/drivers/us/en/19/driverdetails?driverid=CPK61


http://downloads.dell.com/video/R152778.EXE



All Drivers including Directx June 2010 must be Right Click Install as Adminstrator.

64 bit versions of windows require WHQL or Signature override or they will not load.

You extract the Directx driver and Run the DXSETUP.EXE as administrator.

http://www.microsoft.com/en-us/download/details.aspx?id=8109


DOTNET 3.x 4.x Must be installed Before trying to install Catalyst Drivers

3.X

http://www.microsoft.com/en-us/download/details.aspx?id=7942


then reboot

4.x
http://www.microsoft.com/en-us/download/details.aspx?id=17718


Then Reboot

5 Posts

December 4th, 2013 09:00

SpeedStep wrote, "64 bit versions of windows require WHQL or Signature override or they will not load."

What do you mean by this?  What do I actively need to do?

9 Legend

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47K Posts

December 4th, 2013 10:00

x64-based versions of Microsoft Windows require WHQL certificates or driver signature enforcement Override. The dell driver is ATI 64bit Vista WHQL 8.332 driver.

press F8 F8 F8 F8 56 times during boot

Graphics drivers for Microsoft Windows 7* support two different graphics driver models:

Windows* Display Driver Model (WDDM 1.0 & 1.1). WDDM drivers display a 3D graphical user experience.
These drivers also support Windows Aero.  WDDM 1.0 = Vista Drivers



5 Posts

December 4th, 2013 10:00

Let me make sure I understand order:

1. Install DirectX, which is already installed.

2. Install .net 3.x and .net 4.x

3. Install Dell Driver (R152778.exe).

4. And ATI Catalyst?

5 Posts

December 5th, 2013 07:00

I went back and reinstalled .net 3.5 Update, .net 4.0 and DirectX ensuring Digital Signature Override and Running as an Administrator.  Initially when I installed ATI Driver or Dell ATI Driver you sent, it installed but still was not recognized.  Now, the Dell ATI it is not installing because it is not detecting any components.  "Failed to find any installable components!"

 

9 Legend

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47K Posts

December 5th, 2013 10:00

Some graphics cards require the SERR Message mechanism be disabled  in bios.  Make sure the card is fully into the slot and latched.

You cannot mix and match NVIDIA with ATI cards.

Remove all cards except the x600.

I installed one in an optiplex 780 and it worked fine with windows 7.

Only other advice is that its a bad card.

The F8 override must be done at each boot its not permanent.

5 Posts

December 10th, 2013 05:00

The board I have is part number CN-0f8098.  Is this a NVIDIA board?

Does the F8 override have to be done just to recognize the card or even after installed each time?  If after, then I'll have to try something else.

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