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Community Manager
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5 Posts
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16011
Dell Mobile Connect to be Discontinued
We at Dell Technologies are constantly working on providing a better experience for our customers and thank you for your support of Dell Mobile Connect over the years.
Dell Mobile Connect and Alienware Mobile Connect are being discontinued and will no longer be available for download and consequently discontinued. Please reference the dates as indicated below for your region.
| Country |
App Unavailable for Download |
App Discontinued |
| United States, Canada, Japan |
November 30, 2022 |
January 31, 2023 |
| All Other Countries |
July 31, 2022 |
November 30, 2022 |
The Dell Mobile Connect and Alienware Mobile Connect applications will be removed from the Microsoft and mobile app stores over the coming weeks. Existing customers with the apps already installed on both their PC and smartphone devices can continue to use the application until support is discontinued in their region.
Please reference this End of Service Announcement for more information and instructions on how to uninstall the application.
Thank you for your continued support of Dell Mobile Connect.
Bubba Smith
1 Message
1
June 8th, 2022 15:00
An now what ??
Sumeet Singhal
1 Message
4
June 9th, 2022 05:00
Please mention the name of other apps for iPhone.
But Why Dell
8 Posts
2
June 10th, 2022 20:00
But … why Dell, .. WHY??
richy_funk
1 Message
0
June 15th, 2022 18:00
Very disappointing! When the app was working, it was great to use particularly if I was at a conference, as I could take photos of slides and immediately drag them across into my word document. This stopped me from having to do this at a later which often never gets done.
With the implementation of the new app the apps have not been talking to one another and not working. B-(
InlineJames
1 Message
3
June 17th, 2022 06:00
are there new Dell alternatives?
are there other alternatives?
andrewlondon
1 Message
0
June 30th, 2022 13:00
Probably time to give up on Dell and get an Apple
ThierryR
2 Posts
0
July 1st, 2022 02:00
Yes, maybe...
ThierryR
2 Posts
3
July 1st, 2022 02:00
OK, thanks for the warning. But what are the alternative tools to AlienWare and Dell mobile connect please?
JeffreyZhang
1 Message
0
July 5th, 2022 08:00
a lot of vendors are starting to offer this funtion to customers, you shut it down?why you do this?you want to give up ?
Dell-Zosimo
Community Manager
Community Manager
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5 Posts
0
July 11th, 2022 14:00
There are various apps available with similar features and functionality which you can explore. While we are unable to recommend alternative applications that include all the same features as Dell Mobile Connect, there are many listed on app stores with similar features.
We encourage customers to choose an application based on which features are most relevant to their needs.
Dell-Zosimo
Community Manager
Community Manager
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5 Posts
0
July 11th, 2022 14:00
When we first launched Dell Mobile Connect in early 2018, it was one of a few innovative, globally available applications to connect smartphones and PCs, but newer, more modern options with similar features are now easily available via your favorite app stores.
We currently have no plans to replace the Dell Mobile Connect application, but we regularly review our solutions and portfolio to deliver the best customer experiences.
Thomasix
5 Posts
0
July 13th, 2022 14:00
I'm using Dell Mobile Connect from years on my XPS. Now what? Today I've got the announcement on my laptop and the app is not available anymore, simple stop working (not talking about new download and new installation). Why do you interfere with my machine after I paid a lot for this 4k touchscreen XPS?
Mazman49
1 Message
1
August 1st, 2022 15:00
Please name ONE of the "various apps available with similar features and functionality".
There are none.
eam777
1 Message
0
August 3rd, 2022 13:00
It's because Intel bought Screenovate and appear to be making a standalone app for Intel based PCs. Intel CES 2022 Demo: Screenovate Technology Enables Seamless Sharing - YouTube.
X.Static
2 Posts
0
August 5th, 2022 16:00
This is pretty terrible news. One of the main reasons I went with Alienware was after seeing this app on a friend's machine. I doubt I would have purchased this machine otherwise, so this is pretty shady just leaving your customers with no replacement for a feature that many of us use as part of our daily workflows. This is a pretty awful decision.