Ordered next business day shipping, FedEx shows 2dy shipping

Don't worry about being upset, I understand.

When you get Sunday involved in the equations things seem to move up a day.  It's happened to me on more than one occasion because Fed-Ex is closed Sundays.  Had it gone out M-F  I believe  your next day would occur, but Sat. .... yes, it's going to be Tuesday when you get it.

If you want to speak with someone at Dell just to double check, here are some instructions.

* Contact one of our Customer Care/Order Support Liaisons via a Private message. Please only message ONE of them -

DELL-Ravi C http://dell.to/T0XQim
DELL-Roshan L http://dell.to/Wmvhf2
DELL-Kiran K http://dell.to/WqVwOR
DELL-Lorna M http://dell.to/PWMBSV

* Once you have clicked on one of the links, click Start conversation or Send Email. They will need the following information to investigate -

• Email Address:
• Name:
• Shipping Address:
• Phone Number:
• Dell Order number or Service Tag number:
• Issues

Be patient these reps are busy but one, the one you write, will get back to you.... between you and me, I don't think much can be done but you are more than welcome to double check with Dell.  Maybe you'll get a gift card or something, I have no idea?

Now go have a  nice weekend.

Zb1

Does next business day shipping mean the same thing as I think it does? ---- They seem to be on the same page as me. So why am I being  out of what I ordered Dell?

jnhoang,

Can you explain what exactly you're getting at?   I don't know what next business day shipping means to you.

Also, can  you explain what Dell '' '' you over?

I'll see if I can't clarify things for you.

Zb1

I ordered with NBD. FedEx site shows it is sent via 2nd day shipping FedEx: "Whether you are shipping to a customer or to family, near or far, there are times when it just needs to be there overnight. Choose next-business-day delivery in the morning or afternoon and take advantage of a variety of options with FedEx Priority Overnight and FedEx Standard Overnight." So I'm under the assumption that if it ships out Saturday, the next business would be Monday. But instead, I am receiving it on the 2nd day, Tuesday. As FedEx has the two different options for 2nd day delivery or overnight, my belief was that by choosing next business day I would receive the latter option. I apologize for the angry, knee-jerk original post.

Thank you very much for getting back to me and supplying the information. I really appreciate that.