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January 21st, 2014 09:00

Email address for South Africa suppport

Hi

I bought a Dell laptop earlier this month and paid extra to extend the warranty by 2 years.

However, when I check online, it shows that I only have a 1 year warranty.

Is there an email address where I can contact someone and query this?

I am not currently in South Africa, so I can't call.

Thanks,

William

943 Posts

January 23rd, 2014 03:00

To receive assistance from DELL-Cares Order or Technical chat support, they need to first verify the warranty status and ownership. Click the DELL-Cares username. On the right, click, "Send this user a direct message". Provide to them the private Service Tag and all of your troubleshooting.

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