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April 30th, 2009 05:00
EMC Clarion, windows - getting "Authentication failed" message
Hi,
I am trying to access storage information of a clarion array from a windows 2003_x86 host. Here's the steps that i have performed
- Created a storage group and added luns and hosts
- Under the agent tab (SPB-->properties-->agent) i have added the host information i.e administrator@IP_Address
- On the host, the agent is installed and running. I have installed naviseccli (6.28)
- created the security file using the below command
NaviSECCli.exe -h -user administrator -password -scope 0 -addusersecurity
- The command succeeds
- Now when tried to access the storage, i get the following error message
#NaviSECCli.exe -h
Error returned from the Management Server on
Authentication failed. Possible reasons for failure are invalid security file, invalid username, password and/or scope.
- Similar steps when performed on Unix OS, everything works fine (as user =root)
On windows is there any specific steps w.r.t addusersecurity that i need to run ?
- Do we need to put the security file in any specific directory ?
Appreciate your response to this query.
Thanks in advance
Ranjit
I am trying to access storage information of a clarion array from a windows 2003_x86 host. Here's the steps that i have performed
- Created a storage group and added luns and hosts
- Under the agent tab (SPB-->properties-->agent) i have added the host information i.e administrator@IP_Address
- On the host, the agent is installed and running. I have installed naviseccli (6.28)
- created the security file using the below command
NaviSECCli.exe -h -user administrator -password -scope 0 -addusersecurity
- The command succeeds
- Now when tried to access the storage, i get the following error message
#NaviSECCli.exe -h
Error returned from the Management Server on
Authentication failed. Possible reasons for failure are invalid security file, invalid username, password and/or scope.
- Similar steps when performed on Unix OS, everything works fine (as user =root)
On windows is there any specific steps w.r.t addusersecurity that i need to run ?
- Do we need to put the security file in any specific directory ?
Appreciate your response to this query.
Thanks in advance
Ranjit
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RyanP2
261 Posts
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April 30th, 2009 06:00
Either you can remove the security and not specify -h IP when setting up the security file (which will tell CLI to use that user/password for all IPs that you didn't specify the user/password for), or set up security for each IP address individually.
Try this and let us know what happens.
-Ryan
nandas
6 Operator
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1.5K Posts
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April 30th, 2009 06:00
Welcome to the EMC support forums.
I am not exactly clear what you are trying to achieve here. If your goal is to get the host connected to the CLARiiON and access some LUN - there is no need to be worried with Naviseccli and the authentication failure error message while running naviseccli commands.
Please ensure whether you can access the LUNs on the host properly. BTW how the connectivity is done? Is this a direct connection or do you have Fiber channel switches in between? Also, you have not mentioned about any Multi-pathing software - are you using PowerPath?
All the configuration, administration and monitoring can be done using Navisphere GUI - however NaviSecCLI is an alternative to it, it is not a requirement to run navicli, unless you are running some scripts or so.
Anyway - for the issue that you are facing, the security file will be by default created in the home directory and no need to change its location. Now did you ensure that there is an user named "administrator" created on the storage system? The CLARiiON will not accept any NaviSecCLI command unless
the user who issues the command has a valid user account on the storage system. Here you are using administrator as the user on the host security file - so please ensure the same user name exists on the CLARiiON with global admin scope.
You can run navisphere Manager GUI and go to Tools - Security - User Management and create the users there.
Please revert back what you find.
Thanks,
Sandip
xe2sdc
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2.8K Posts
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April 30th, 2009 06:00
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