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2518
June 16th, 2010 20:00
Avamar icon in the system tray not initializing, when I try to start the client, nothing happens on Windows 7.
Avamar icon in the system tray not initializing, when I try to start the client, nothing happens on Windows 7 Enterprise-x86. Avamar Agent version is 5.0.105-169 on my system. It was woking fine till now, i just click exit option on avaamr icon after it is not initializing. I am the administrator on my system, also checked from Admin id.
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rpervan
266 Posts
0
June 21st, 2010 05:00
Hi gautamV,
It must be some kind of error presented in log file ...
Have you checked event logs (system / application )
Please put verbose and debug variables in the flag file "avtar.cmd to involve more information ...
# Create "avtar.cmd" file in Avamar's /var directory "\Program Files\avs\var" and place different parameters on it ....
--verbose
--debug
Do not forget to restart the Avamar client, and then start a backup again ...
regards,
Rej
Avamar Exorcist
462 Posts
0
June 23rd, 2010 05:00
The avtar flags --verbose and --debug are, in rare cases useful when troubleshooting backup problems. Otherwise they'll just provide a load of noise that only engineering will be able to decipher.
Here though it seems that we're not even getting as far as generating workorder.
Take a look at the avscc.log - it can be found in Documents and Settings\username\Application Data\Avamar