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69658
May 14th, 2013 23:00
Alienware tactx keyboard light problem---HELP
Hello i just recently got this awesome keyboard. but i do have a problem with the lights. i installed the command center and all of that but the only lights that will light up are The Caps/Num/Scroll lock lights and the commands at the top left work but nothing else. it would be nice to get the whole keyboard lit up. i tryied uninstalling and reinstalling the software which didnt fix the problem. Help me
thanks
NataliaatAW
2 Intern
2 Intern
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835 Posts
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May 15th, 2013 09:00
Hi itsjeff,
Did you put in the disk that came with the keyboard and installed everything? or did you just download the command center from our support site?
itsjeff
3 Posts
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May 15th, 2013 13:00
Tesla1856
8 Wizard
8 Wizard
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17K Posts
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May 15th, 2013 14:00
While you likely need Command Center to control the lights and features... what you need installed first is the special drivers for the keyboard and mouse:
www.dell.com/.../alienware-x51
itsjeff
3 Posts
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May 15th, 2013 15:00
i already installed that before i posted this! is there another explanation on why this is happening...it's not a big deal but it would be nice to have all the lights working on the keyboard
NataliaatAW
2 Intern
2 Intern
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835 Posts
0
May 24th, 2013 11:00
Have you tried the keyboard on another computer?