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January 24th, 2016 19:00
Alienware M14x R2 Command Center does not change the keyboard LED
Hi All,
I recently upgraded my Alienware to Windows 10 all worked well but somehow command center is not working it is not changing Keyboad LED.
I am able to change colors using AlienwareAlienFXTester.exe utility but somehow not through command center AlienFX
I tried installing different version of Command Center but it didn't help.
Hope to get feedback from expert
Thanks
A.
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Alienware - Rodrigo
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4.4K Posts
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January 25th, 2016 11:00
Hi,
Unfortunately, according to the policy document, the M14x series will not be supported on Windows 10. Some users have successfully installed Windows 10 on these non-supported systems. But they did all the driver investigation (example = installing 7/8/8.1 drivers) to force it to work. Dell does not have the resources to do this on non-supported systems.