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152357
January 2nd, 2014 22:00
Alienware Command Center not working
Hi, I just recently got my Alienware 17 laptop. And when I say recently, I mean like, last week. On the first day I got it, I was able to access my Command Center just fine. A few days later, however, I was not. This is the exact message that pops up:
"Could not load file or assembly 'Alienlabs.UpgradeService, Version=1.0.49.0, Culture=neutral, PublicKeyToken=bebb3c8816410241' or one of its dependencies. This assembly is built by a runtime newer than the currently loaded runtime and cannot be loaded."
I have literally no idea what this means, and I've tried a few things to try and fix this, but nothing works. Can someone please tell me what to do? It's kind of disappointing that I'm having this problem right after I got this computer. Please help. Thanks.
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Tesla1856
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17.6K Posts
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January 2nd, 2014 23:00
Inside Command Center, try turning off Auto-Update feature. You really shouldn't update Command Center suite from inside itself anyway (to avoid problems).
iamrommel
2 Posts
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March 14th, 2014 11:00
I cannot even open the alienware command center because this is error is being throw by that application too
Alienware-Naomi
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1.8K Posts
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March 14th, 2014 13:00
Hello!
Uninstall the application from the Control Panel and download the latest version Command Center 3.5. Before re-installing it, update the .Net Framework as explained on Solution#2 of this article.
iamrommel
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March 14th, 2014 14:00
Alienware-Naomi
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1.8K Posts
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March 14th, 2014 14:00
Great! Let us know if you need anything else.