28 Posts
0
5601
Area-51 R5, Alienware Keyboard not in AWCC?
I just received a new Alienware Area 51 R5 today and the Alienware Keyboard is nowhere to be found in the AWCC (new version - it auto downloaded when I turned on the computer). I want to be able to change the FX lighting and there's no option to do so.
Please Help!
Bradleyjs2
28 Posts
0
June 24th, 2018 02:00
This software, un-like AWCC for laptops, only allows for performing keystroke combo’s limiting its usefulness. I need to be able to call batch files to perform certain admin duties and such. My workaround, is to creat a desktop shortcut that calls the batch file(s)..
Here’s the link for the AW78 Pro Gaming Keyboard AWCC
http://www.dell.com/support/home/au/en/aubsd1/product-support/product/alienware-pro-gaming-keyboard-aw768/drivers
Happy Alienating!
Alienware-Eimy
3 Apprentice
3 Apprentice
•
4.4K Posts
0
June 19th, 2018 15:00
Hi @Bradleyjs2,
For this, you'll need to download Alienware Control Center.
Installing and Configuring the Alienware Control Center
Bradleyjs2
28 Posts
0
June 19th, 2018 15:00
Thanks, that was my next step. I’m making a windows restore-point right now. I will post the results when complete.
Bradleyjs2
28 Posts
0
June 20th, 2018 04:00
I re-installed AWCC and the Gaming Keyboard (AW768) still won't show up. I followed this checklist to the tee.
http://www.dell.com/support/article/us/en/04/sln303405/how-to-remove-and-reinstall-the-alienware-command-center
I'm not sure what's next...
Bradleyjs2
28 Posts
0
June 20th, 2018 09:00
Problem solved. There’s a separate software package just for the AW768 Pro Gaming Keyboard. I can control all of the lights now; but I’m not able to program the special macros keys for some reason. I’ll have to figure that out.
crash2000
23 Posts
0
July 9th, 2018 14:00
so the original posters says the keyboard can't be found in alienware control center, so your advice is " he needs to install alienware control center"?
did you work in customer service too?
Tesla1856
8 Wizard
8 Wizard
•
17K Posts
0
July 10th, 2018 13:00
Traditionally, we have referred to Alienware Command Center as AWCC
https://dell.com/community/Alienware-Desktops/Desktop-AWCC-downloads/m-p/6022684#M2257
However, I think the software for the new Keyboard is called Alienware Control Center
https://dell.com/support/home/au/en/audhs1/drivers/driversdetails?driverId=YJFWG
Pretty clever huh. :TongueTied: (not)
Bradleyjs2
28 Posts
0
July 10th, 2018 14:00
Yes, I worked with support to find the tool that was needed to control the keyboard. On Alienware laptops, which I’ve had many, it’s combined in the AWCC.
Tesla1856
8 Wizard
8 Wizard
•
17K Posts
0
July 19th, 2018 12:00
Because recent Alienware laptops always have the LED keyboard. Probably one of the reasons why "Alienware Command Center for Laptops" has always been a (similar but) separate program from the Desktop version.
Kazot
3 Posts
0
September 17th, 2019 19:00
"no DFU-capable USB device available" but i'm literally typing on it right now