How long does it take for order delivery?

After receiving your order, Dell prepares and sends it by your preferred delivery method. Note that product availability and custom configurations may cause delivery delays. <ul><li>Once you place an order and as soon as the payment authorization is received the order will move to production stage (Dell-branded products) or getting ready for packaging (non-Dell branded products).</li><li>The shipping method you chose at the time of purchase is applied AFTER your order has completed production/packaging. It does not include the time to build and assemble your order.</li><li>The Estimated Delivery Date communicated to you at the time of purchase provides you an estimate of when the product will reach you.</li><li>Your Online Order Support provides you with the most current status of your order as well as access to key features that help you manage your order.</li></ul>

Which shipping methods and carriers are available?

<ul><li>Shipment methods available are Express Shipping, Expedited shipping and Standard Ground shipping, however exclusions may apply (certain accessories, monitors and batteries).</li><li>Free expedited delivery is available in Continental U.S. only (except Alaska). Other exceptions apply.</li><li>Dell partners with industry leading carriers for each shipping option, and we will use the most appropriate carrier to deliver your order. Tracking Numbers and Carrier Links will be provided on your Online Order Support when your order ships.</li><li>Please note, the shipping method you chose at the time of purchase is applied AFTER your order has completed production/packaging.</li><li>The Estimated Delivery Date communicated to you at the time of purchase provides you an estimate of when the product will reach you.</li><li>Orders with an Army Post Office /Federal Post Office ship to address are shipped from the U.S and can take up to 8 weeks to arrive. These shipments cannot be tracked during transit.</li></ul>

Will I be notified when my Dell Order is about to be delivered?

<ul><li>There will be no notification prior to carrier delivery. The carrier link provided on your Online Order Support will provide the latest delivery information. Do I need to sign for delivery?</li><li>The Shipment might require a signature depending up on various factors, including product type, price, delivery location Etc.</li><li>If you are not available to sign for the delivery, you can arrange for another adult to accept the delivery on your behalf –at the same address.</li></ul>

Can I change my delivery address?

<ul><li>As soon as you have submitted your order, the delivery address is verified.</li><li>To help prevent fraud, we cannot change the delivery address after your order is submitted and verified.</li><li>If you won’t be available to accept delivery, you can arrange for another adult to take delivery on your behalf — as long as it is at the same address.</li></ul>

Where can I check the status of my Dell Order?

<ul><li>Online: Your <a href="https://dell.com/orders">Online Order Support</a> provides you with the most current status of your order.</li></ul>

USA
Dell Free Shipping

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Dell Free Shipping

Free shipping, no minimum purchase

Everyone gets free standard delivery on everything with no minimum purchase. Dell Rewards members get free expedited delivery on eligible products.

Delivery Methods
Delivery Dates
2-Day Delivery
Ready to Ship
Frequently Asked Questions

Delivery Methods

Dell partners with industry leading carriers for each shipping option, and we will use the most appropriate carrier to deliver your order.

Standard	Expedited	Express
Everyone gets free standard delivery on everything on Dell.com with no minimum purchase.	Free expedited delivery for Dell Rewards members (must be signed into My Account) on eligible products. Join Dell Rewards	Typically, the fastest option on eligible products - shipping fees apply.

Delivery Dates

For specific delivery dates and cost options for any given product, click on “View Delivery Dates” on the “Tech Specs & Customization” tab on the product page and enter your shipping postal code.

Sunday 2-Day Delivery

Order before 2pm CT Monday – Saturday (except holidays) and select Expedited delivery at checkout.

Subject to the conditions and limitations below, 2-Day Delivery is available in select markets for certain products sold on Dell.com. Where available, 2-Day Delivery orders received Monday through Friday by 2:00 pm Central Daylight Time (the “Cutoff Time”) will ship that same day for delivery within 2 days after shipment (excluding holidays). For specific availability details, click on “View Delivery Dates” on the applicable product page and enter your shipping postal code.

2-Day Delivery is available for certain products in select zip codes in the Contiguous United States (Alaska, Hawaii, the US Territories, and APO/FPO addresses are excluded).
Your order must be placed, and your method of payment must be successfully charged, before the Cutoff Time.
Delivery dates may become unavailable due to changes in inventory or delivery capacity before you place your order. Your confirmed delivery date is included in your order confirmation E-mail.
Order size limitations may apply.
Any changes that you make to your order after it is placed may impact the timing of your delivery.
Electronics, accessories and other non-eligible items in the same order may ship separately and will have a different delivery date.
Orders financed through Dell Financial Services may be subject to a verification hold which will impact the delivery date.
2-Day Delivery may be impacted by unforeseen circumstance outside of our control, such as a strike, natural disaster, pandemic, severe weather, holiday or busy times such as Black Friday and Cyber Monday.

Holiday Shipping and Delivery Schedule

You can shop early with peace of mind with easy returns. This year, we have an extended return: for purchases* made November 1, 2024 to December 25, 2024, the return deadline is extended to January 15, 2025 or 30-days from invoice date, whichever is later.

Ordered by 2:00 PM EST	Day	Express Delivery	Expedited Delivery	Standard Delivery (3-day transit)
16-Dec	Monday	17-Dec	18-Dec	19-Dec
17-Dec	Tuesday	18-Dec	19-Dec	20-Dec
18-Dec	Wednesday	19-Dec	20-Dec	21-Dec*
19-Dec	Thursday	20-Dec	21-Dec*	22-Dec* or 23-Dec
20-Dec	Friday	21-Dec*	24-Dec	Will not arrive by 25-Dec
21-Dec	Saturday	24-Dec	Will not arrive by 25-Dec	Will not arrive by 25-Dec
22-Dec	Sunday	24-Dec	Will not arrive by 25-Dec	Will not arrive by 25-Dec
23-Dec	Monday	24-Dec	Will not arrive by 25-Dec	Will not arrive by 25-Dec
24-Dec	Tuesday	Will not arrive by 25-Dec	Will not arrive by 25-Dec	Will not arrive by 25-Dec
				*Residential address only

*Expedited and Express Delivery:
Applies only to PCs, Electronics, and Accessories that ship within 24 hours. Limited quantities available. Expedited & express delivery are not available for monitors that are 55” or larger. Credit card approved or DPA orders only. Not available for APO/FPO, Alaska, or Hawaii orders. Electronics & accessories may ship separately. Dell is not responsible for carrier errors or delays.

**12/24 Delivery:
Limited system quantities available. Select order codes only. SmartSelect system orders typically ship out from Dell facilities the next business day after payment processing. 3-5 day shipping method is standard. Not available for APO/FPO orders. Electronics and accessories may ship separately. Dell is not responsible for carrier errors or delays. Holiday Extended Returns* Full refunds, plus free return shipping, on purchases made 11/1/2024 to 12/25/2024.

Learn More About Holiday Shipping

Ready to Ship

The right technology when you need it. Dell Smart Selection systems are our best value, ready-to-ship systems pre-built based on customer insights.

Dell Smart Select

Introducing Smart Selection, a simplified ordering process for our best-value, pre-built systems custom designed based on customer feedback. With Smart Selection, you get a simplified ordering process and fast shipping Just look for the green Smart Selection icon.

US FAQs:

: After receiving your order, Dell prepares and sends it by your preferred delivery method. Note that product availability and custom configurations may cause delivery delays.

Once you place an order and as soon as the payment authorization is received the order will move to production stage (Dell-branded products) or getting ready for packaging (non-Dell branded products).
The shipping method you chose at the time of purchase is applied AFTER your order has completed production/packaging. It does not include the time to build and assemble your order.
The Estimated Delivery Date communicated to you at the time of purchase provides you an estimate of when the product will reach you.
Your Online Order Support provides you with the most current status of your order as well as access to key features that help you manage your order.
: Shipment methods available are Express Shipping, Expedited shipping and Standard Ground shipping, however exclusions may apply (certain accessories, monitors and batteries).
Free expedited delivery is available in Continental U.S. only (except Alaska). Other exceptions apply.
Dell partners with industry leading carriers for each shipping option, and we will use the most appropriate carrier to deliver your order. Tracking Numbers and Carrier Links will be provided on your Online Order Support when your order ships.
Please note, the shipping method you chose at the time of purchase is applied AFTER your order has completed production/packaging.
The Estimated Delivery Date communicated to you at the time of purchase provides you an estimate of when the product will reach you.
Orders with an Army Post Office /Federal Post Office ship to address are shipped from the U.S and can take up to 8 weeks to arrive. These shipments cannot be tracked during transit.
: There will be no notification prior to carrier delivery. The carrier link provided on your Online Order Support will provide the latest delivery information. Do I need to sign for delivery?
The Shipment might require a signature depending up on various factors, including product type, price, delivery location Etc.
If you are not available to sign for the delivery, you can arrange for another adult to accept the delivery on your behalf –at the same address.
: As soon as you have submitted your order, the delivery address is verified.
To help prevent fraud, we cannot change the delivery address after your order is submitted and verified.
If you won’t be available to accept delivery, you can arrange for another adult to take delivery on your behalf — as long as it is at the same address.
: Online: Your Online Order Support provides you with the most current status of your order.