Windows Server: Common Issues in Broadcom Advanced Control Suite 4

This article provides information about common issues encountered in Broadcom Advanced Control Suite version 4 (BACS4) on Windows servers.

Table of Contents:

1. "Control Suite" component is management client only
2. Adapter teaming is not available

1. "Control Suite" component is management client only

The first issue concerns the installer. Notice that the Common Information Model (CIM) Provider is now a requirement for the Broadcom Advanced Server Program (BASP) driver and that there are no components beneath the Control Suite. This is a change from previous versions of the application. The Control Suite component is the management client, allowing you to manage the local server or a remote machine.

In order for a machine to be managed (locally or remotely) using BACS, it must have the CIM Provider component installed. It is often forgotten to install this component. Attempting to manage a machine that does not have the CIM Provider installed results in a "Cannot connect to host" error. This can be confusing when attempting to manage the local server. The solution is simple, install the CIM Provider component on the machine that you want to manage by starting the installation file again. Once installed, choose the CIM Provider and BASP (Figure 1 below (Only English).
 
Figure 1: BACS version 4 installation

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2. Adapter teaming is not available

The second issue concerns network adapter teaming. As you can see in the image below, the Teams menu at the top is not available. This occurs if Broadcom Advanced Control Suite (BACS) is not launched with administrator privileges. If BACS is launched from the system tray, as is common practice, it runs without administrator privileges. In order to use the full functionality of BACS, it is necessary to right-click BACS in the Start menu, select Run as Administrator, and click Yes when prompted by User Account Control.

Figure 2: BACS version 4 - Adapter options

The Teams menu is still unavailable until you select TEAM VIEW from the Filter dropdown list as shown below:

Figure 3: BACS version 4 - Teaming View

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