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Dell Dual Video D1000, USB 3.0 D3100, and Universal (D6000 series) Docking Stations Do Not Support Daisy Chain Functionality

Summary: This article provides information about the Dell Dual Video D1000, Dell USB 3.0 D3100, and Dell Universal (D6000 series) docks not supporting daisy chain with DisplayPort connections.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms


DisplayPort Daisy-Chaining Not Supported

Dell USB Docks with DisplayLink video (D1000, D3100, D6000 series) do not support daisy-chaining functionality with DisplayPort Connections like some other USB docks allow.


Cause


This is a limitation of the DisplayLink video that is used in these docking stations and does not support Multi-Stream Transport (MST) technology.

Resolution


These docks are working within the design limitations of the dock. Each display connection must be made directly to the dock.

See the tables below for the maximum resolution and refresh rate that is supported for multiple monitor configurations:

SLN307913_en_US__1icon NOTE: The maximum resolution and refresh rate also depends on the Extended Display Identification Data (EDID) table of the monitors connected.

Table 1. - USB Type-C users with DisplayLink Driver installed (Figure 1.)

USB-Type-C
Figure 1. - USB Type-C cable connection

Inputs (Plug in) Output
DP-1 DP-2 HDMI DP-1 DP-2 HDMI
DP-1 DP-2 HDMI 4 K @ 60 Hz 4 K @ 60 Hz 4 K @ 30 Hz
DP-1 DP-2 HDMI 5 K @ 60 Hz 4 K @ 30 Hz
DP-1 DP-2   4 K @ 60 Hz 4 K @ 60 Hz  
DP-1   HDMI 4 K @ 60 Hz   4 K @ 60 Hz
  DP-2 HDMI   4 K @ 60 Hz 4 K @ 60 Hz
DP-1     4 K @ 60 Hz    
  DP-2     4 K @ 60 Hz  
    HDMI     4 K @ 60 Hz

* If without DisplayLink Driver, HDMI out is from Alt-mode and 4 K @ 30 Hz.

SLN307913_en_US__1icon NOTE: HDMI Alt Mode for USB Type-C connector allows HDMI-enabled source devices to use a USB Type-C connector to directly connect to HDMI-enabled displays. They deliver native HDMI signals over a simple cable without the need for protocol and connector adapters or dongles.

Table 2. - USB 3.0 users with DisplayLink Driver installed (Figure 2.)

USB-3.0
Figure 2. - USB 3.0 cable connection

Inputs (Plug in) Output
DP-1 DP-2 HDMI DP-1 DP-2 HDMI
DP-1 DP-2 HDMI 4 K @ 60 Hz 4 K @ 60 Hz N/A **
DP-1 DP-2 HDMI 5 K @ 60 Hz N/A **
DP-1 DP-2   4 K @ 60 Hz 4 K @ 60 Hz  
DP-1   HDMI 4 K @ 60 Hz   4 K @ 60 Hz
  DP-2 HDMI   4 K @ 60 Hz 4 K @ 60 Hz
DP-1     4 K @ 60 Hz    
  DP-2     4 K @ 60 Hz  
    HDMI     4 K @ 60 Hz

** No Alt-Mode support

If you have further questions about this article, contact Dell Technical Support.


More Information:

 

Affected Products

Dell Dual Video USB3.0 Docking Station D1000, Dell Universal Dock D6000, Dell USB3.0 dock D3100
Article Properties
Article Number: 000126592
Article Type: Solution
Last Modified: 27 Jul 2024
Version:  5
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