Dell Reconnect

How to Recycle

We’re committed to protecting the environment. That’s why we provide convenient trade in and recycling solutions that help us reuse precious materials to make new Dell products. Get started now. It's easy.
To help address the rising challenges around e-waste, Dell Technologies and Goodwill®, have partnered up to offer Dell Reconnect. This partnership provides consumers with a free and convenient way to recycle their used tech while helping people in our communities receive skills training and job opportunities. In addition, it supports the circular economy by recovering materials from used electronics to make new technology through Dell’s open-loop process.

Drop off any brand of used tech to be responsibly recycled for free and help protect the planet while supporting communities through Goodwill’s mission.

Responsible recycling is as simple as 1, 2, 3

1. Sanitize your device

Learn how to securely erase your data and passwords from your used devices.

2. Find a location and drop it off

Enter your ZIP code to find a participating Goodwill location near you.

3. Responsibly recycle with Dell

Get peace of mind knowing your used tech will be diverted from landfills and help support the circular economy.

We accept any brand in any condition

Computer
Monitors
Printers
Scanners
Hard Drives
Keyboards
Mice
Speakers
Cables
Cell Phones
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The Dell Reconnect program explained

In 2004, Dell Technologies and Goodwill® partnered to provide consumers with a convenient way to responsibly recycle their old technology for free.

For 20 years, this program has helped protect the environment while supporting communities by providing skills training and employment opportunities for people in the United States.

Today, Dell Technologies partners with 75 Goodwill entities across the US to provide this free service that accepts any brand of electronics, in any condition, at more than 2,000 drop-off locations in 44 states.

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Good for the planet. Good for people.

Dell Technologies and Goodwill share the same values around protecting the planet and people. We are both committed to taking the right actions to reduce our environmental impact and drive positive outcomes for business and society.

How Dell Reconnect is delivering lasting value

Diverting e-waste

More than 650 million pounds of e-waste already collected and diverted from landfills.

Supporting people in need

Helping people at Goodwill with challenges or obstacles get the support they need.

Establishing growth and stability

Creating new opportunities for Goodwill team members to achieve greater inclusion, stability and growth.

Enabling responsible recycling

Ensuring that computers and IT-related equipment items won’t end up in a landfill or be exported to developing countries.

Powering the circular economy

Materials collected are recycled through open-loop processes to accelerate the circular economy.

Become a Dell Reconnect partner

Are you a non-profit organization interested in becoming a Dell Reconnect partner? Please contact us to learn how to get involved.

Our commitment to sustainability

Sustainability is core to everything we do at Dell Technologies. We’re focused on climate action and powering the circular economy, ensuring better outcomes for businesses, people and the planet.

Frequently Asked Questions

Electronics recycling is the responsible collection and processing of used technology so recoverable materials can be reused and harmful components are kept out of landfill. It matters because unused computers, peripherals, and accessories can quickly become e-waste if they are stored indefinitely or discarded through ordinary waste channels. A good recycling path gives people a practical way to retire old tech, recover materials, and support a more circular lifecycle for electronics.

A recycling program supports the circular economy when it keeps products, components, or raw materials in use for longer instead of treating old electronics as waste. In practice, that can mean reusable equipment is refurbished where appropriate and nonfunctional equipment is processed so materials can be recovered for new products. For buyers, the key idea is that retirement is not just disposal; it is also a materials recovery decision with environmental consequences.

A community drop-off program is designed for simple, convenient retirement of used electronics, while a business IT asset disposition service, like our Asset Recovery Services, is designed for secure, managed retirement of organizational assets at scale. Community programs emphasize accessibility and free recycling, whereas business services typically include premium features like pickup logistics, formal reporting, value recovery, and data-sanitization options. That distinction matters because convenience is not the same thing as audit readiness, especially when devices may contain regulated or business-sensitive information.

The main risk is that a convenient recycler may be appropriate for general recycling but may not provide the serialized evidence or destruction confirmation your compliance, security, or audit teams expect. If you need proof tied to specific drives or devices, you should verify that the service includes formal reporting and documented sanitization results before assets leave your control. In other words, ease of drop-off is valuable, but it should not be confused with enterprise-grade disposition controls.

Getting started with Dell Reconnect is straightforward: sanitize the device, find a participating Goodwill or The Salvation Army location, and drop off the equipment. If your device is still eligible for value recovery, Dell Trade In may be the better option because qualifying devices can receive credit; if not, Dell will recycle them at no cost. If you are retiring business equipment and need pickup, final reporting, or data sanitization aligned to stricter operational requirements, Asset Recovery Services is the more appropriate path.