Dell Rewards

• Dell Dollars (Future Dell.com Purchases). Points can be redeemed for Dell Dollars which can be used towards purchases on www.Dell.com (excluding Dell Outlet purchases and select third-party products). Once issued, Dell Dollars will also expire on the 15th day of the fourth month following the month in which they were issued.
• Special Offers. Dell may offer members the opportunity to redeem Points for special offers on specific products, including from Dell partners. Special Offers represent discount coupons. These offers may be presented to all members or to select members based on expressed interests or level of engagement in the Program. Such offers will be subject to terms and limitations communicated with the offer.
• Games. Dell may also offer the opportunity to use Points to play games, including for a chance to win prizes.

Rewards Points, Dell Dollars, and Special Offers are issued on a promotional basis as part of the Program and have no cash value. They cannot be purchased and cannot be redeemed, in whole or in part, for actual money, transferred to third parties or combined with any third-party Rewards Points. Rewards Points, Dell Dollars, and Special Offers can be used in conjunction with other Dell promotions.

Returned or cancelled purchases will be refunded according to the way they were paid. Any portion of the purchase using Dell Dollars will be automatically returned to the member’s Dell Dollars balance. The value of any Special Offers will need to be returned manually. Members should contact Customer Care at 1-877-275-3355 to have the Special Offer value applied to their replacement order or corresponding points returned to their Rewards Points balance.

Additional Program Benefits

In addition to being eligible for Rewards Points, Program members may receive access to member-only offers (conditions may apply) and other benefits from time to time, such as events, exclusive content, and member-only discounts. These may be limited time offers and/or targeted based on your expressed interests or level of engagement in the Program.

Membership Cancellation

To cancel your membership, log in to your My Account, navigate to Privacy > Deactivate Dell Rewards. You will be able to opt out of the Dell Rewards program on this page. Please note you will no longer earn Rewards points on future purchases and access to other program benefits will be removed. If you cancel your membership in error, you can recover your Dell Rewards Account by clicking any Dell Rewards “Join for Free” link on Dell.com and re-registering for the program using the same email address you were previously enrolled with. Any Rewards still tied to your account will have maintained their previous expiration dates.

Limitation of Liability

In no event will Dell be liable for any indirect, consequential, exemplary, incidental, or punitive damages, including lost profits, even if Dell has been advised of the possibility of such damages. YOU AGREE THAT DELL’S LIABILITY IN ANY DISPUTE WILL BE CAPPED AT THE TOTAL AMOUNT YOU SPENT ON ELIGIBLE DELL ORDERS AS A PROGRAM MEMBER IN THE LAST 12 MONTHS. Some states do not allow limitation of certain damages, so these limitations may not apply to you. If you are a New Jersey resident, this provision will not apply to claims for damages caused by Dell’s intentional, reckless or grossly negligent conduct.

Miscellaneous

• These Terms do not create any legal relationship between you and Dell.
• Dell’s failure to enforce a right does not mean that Dell has waived that right.
• Dell may assign its rights under these Terms, but you may not do so.
• These Terms, in addition to any other Dell terms you agree to in connection with your purchases or offers you accept, comprise the entire agreement between Dell and you about your participation in the Program.
• Dell is not responsible or liable for any technical, hardware, software, server, website, or other failures outside our control that prevents you from participating in the Program.
• Dell is not responsible or liable for any technical or other failures which result in additional Rewards Points being added to your My Account in error, and Dell shall have the right to remove such Rewards Points from your My Account at any time and without notice. In the event any purchases are made using such Rewards Points, Dell shall not be liable to honor such purchases.

Governing Law and Jurisdiction; Dispute Resolution

You agree that the laws of the state of Texas will govern any claim or dispute relating to these Terms, the Program, your access to and participation in the Program, or any combination of these items (the “Dispute”), without regard to Texas conflicts of laws principles. You agree to submit to, and waive any objection to, the personal and exclusive jurisdiction of and venue in the federal and state courts located within Travis County, Texas. Before you or Dell file any lawsuit regarding a Dispute, you and Dell will attempt to resolve the Dispute through negotiation or through mediation using a mutually agreeable mediator. You and Dell will treat the existence or results of any negotiation or mediation as confidential. If the parties are unable to resolve the Dispute within thirty days of notice of the Dispute to the other party, the parties will be free to pursue all remedies available at law or equity. Notwithstanding the foregoing, either party has the right, on an individual basis, to seek a temporary restraining order, preliminary injunction, or other equitable relief from a court of competent jurisdiction to preserve the status quo, prevent irreparable harm, avoid the expiration of any applicable limitation periods, or preserve a superior position with respect to other creditors. If you are a Consumer and your claim relates to a purchase from Dell, including any claim related to a Dell product, order or marketing of a product you purchased, your claim is subject to the Dispute Resolution and Binding Arbitration provision in the Dell Consumer Terms of Sale, which requires individual arbitration of claims.